Sales information

Hot Stuff Mailorder, established in 1986, were one of the pioneers when opening our webshop in 1996. We are an incorporated company in Sweden with the trade name Hot Stuff AB and international taxid SE556515688101. 

TERMS OF SALE 
All prices are in swedish currency. Swedish VAT of 20% is included in the price. For orders sent to non EEC-countries the VAT will be deducted ( Any country outside Europe ) on all new products. You´ll only pay 80% of listed price to us but you might have to pay corresponding tax in your own country. The deduction will be made automatically when you have filled in your address in the checkout. Second Hand items can not be sold taxfree. All goods are guaranteed. If any item has a defect we´re more than pleased to replace it for a new one when you return the defect item. All returns must be authorized by us before hand. Please contact us for instructions. 
You are bound to made orders. There are no minimum amount for orders. You are allowed to order as little or much as you want, but please have in mind that postage is always extra. The more you order the more economical it is. Note. Posters are sent folded if nothing else is agreed. 

POSTAGE RATES 
Everything is sent by mail. Prices for postage are (first class mail)

Territory -250 gr -500 gr -1000 gr Over 1 kg
EEC Prices incl. VAT 49 80 149 229
Europe non EEC Prices ex VAT 40 64 103 191
Rest of the world Prices ex VAT 44 72 140 216


When you do the order you will see the price for postage automatically. Its calculated on the items you are ordering as soon as you have filled in your address with your country.. 

We are not responsible for the loss or damage of any package shipped to a customer - this is the responsibility of the Postal Service. We are willing to assist you in the investigation of the loss or damage of your package, providing we are informed within the below time-scales. Most countries are safe to send to, but if you want we can send registred and insured mail which cost SEK 60 extra per shipment. This is recommended for Latin America, African countries and some former east European countries among others. Please ask if you want. For large orders we are able to send by courier door-to-door service at a generous rate. Please ask for prices. 

SHIPPING AND HANDLING 
Items in stock are shipped within 48 hours of receiving your order. Please note some items are marked "Not In Stock" and have a delivery time longer than 1-3 days noted and some have a forthcoming release date which indicates the minimum time for delivery.

One order will not be split in to several shipments unless specially agreed. Then charges for postage will be accordingly. If you want your order as soon as possible, please let us know and we will send what´s available at the moment straight away. However if you are prepared to wait an extra week or two your fill will be much safer and better. All orders will be carefully packaged and legibly addressed. 

Standard Estimated Delivery Times are : 
Europe : 2-5 working days from shipping date. USA/Canada 3-7 working days from shipping date. Rest of World : 7-14 working days from shipping date. 

You will get an e-mail when your order is dispatched.

Please notify us of any undelivered shipments within the following time scales :- Europe : 14 working days from shipping date. Rest of World : 28 working days from shipping date. 

HOW TO FIND IN THE WEBSHOP 
We have sorted our whole assortment in 4 different main genrés of music. You can find them on the top left corner on our main page. These genre´s are divided into 40+ sub-genrés. Please check around and we hope you will find your favorite section in our shop . Use our searchtool to search Artist, title etc. You can choose to show what formats you want to be shown. Our priority forthcoming products are announced in the right "Coming releases" section on the right hand. Recent releases is shown first in each section or by browsing our latest newsmails on the down bottom.

HOW TO ORDER IN THE WEBSHOP 
Follow the instructions in the shopping cart. Please see  "FAQ" for finding what you looking for.

 

How do i make a purchase in the webshop? 
Making a purchase could not be easier. Just browse our Catalogue by following links or using the search tool and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout"

If you wish you can get a username and password. Then you don´t have to type in you details every time you order in the future. After filling in the details and choosing method of payment, your order will be completed including freight costs and you will see the total amount to pay in both SEK, USD and EURO, before confirming the order by clicking "proceed to pay".

All our prices are given in SEK ( Swedish crowns ). However you will get a corresponding total amount in both € ( Euro ) and $ ( US Dollars ) before confirming your order. The amount in €/$ is based on a daily exchange rate. As different banks use different exchangerates the final amount you are charged may differ slightly.

HOW TO ORDER ELSEWHERE AND CONTACT US
You can also order by:

Telephone: +46-0476-10449
We have a shop /stock to visit and an open telephoneline Monday to  Fridays office hours normally ( Central European Time ).

E-mail : orderdesk@hotstuff.se
We prefer you using the shoppingcart but if you have any special requests or questions, please feel welcome to e-mail.
Letter:
Hot Stuff AB 
P.O.Box 147 
343 22 Älmhult 
Sweden

HOW TO PAY SAFELY
Credit Card VISA, Mastercard, and many others. We don´t take AMEX.
Please use our secure shop to pay with your card straight away. Our webshop is secure and are protected by Verisign. All Credit Card information is held securely with our third party payment providers Payer for ultimate security Your card details are not stored anywhere by us. We charge your card and reserve the amount of your order when you paying in our secure server. When your order is dispatched the amount is definitively charged and if the order is sent incomplete or changed you will be credited for any goods which are not sent to you at the same time. No fees are added for paying with card. All order totals is computed in SEK ( Swedish crowns ) You will be charged in your local currency in corresponding value according to exchangerate ( which may differ ) of the day when your order is shipped.

 

When paying with Paypal we add an additional 5% of the Total amount of the order to cover our costd for Paypal fees.

Pre-payment by bankwire. (IBAN)
This is a good option for anyone within EEC, Norway and Switzerland. Fee is around 1 Euro from your bank. Please use our IBAN (International Bank Account Number ) SE2480000816957136113185 and BIC ( Bank I dentity Code ) SWEDSESS . Our accountname is Hot Stuff AB . You will be contacted as soon as your order is ready to be shipped with a total amount to pay. Please allow time according to your order preferences.

Sorry, no cheques is accepted. Eurochequeholders please use your creditcard instead. Cash On Delivery do only apply to orders within Sweden.


ABBREVIATIONS
All items are "new/straight from the factory" except the ones from the Second Hand Section which are all marked "USED"

7",12",10",MLP,LP,2LP,3LP, 4LP are all vinyl records (2Lp = Double-Lp). 
CDS = 2-tracks CD 
CDM = CD maxi single 3 or more tracks 
MCD = Mini CD 20-30 minutes playing time/ 4-10 tracks normally 
CD = CD album 
2CD = Double CD, 3CD = Triple CD etc. 
CD+DVD or DVD+CD = one CD and one DVD as one package 
Box = Multi-CD/Lp/Sinlges-set 
TS = T-shirt 
HOOD- Hooded sweatshirt 
BADGE = Badge/Pin 
BAG=bag 
BOOK = Bok 
CAP=Cap 
CAS=cassette 
DD= Dual Disc twosided disc plays as CD and DVD 
FLEXI=Flexidisc, thin vinyl disc 
JAC= Jacket 
KEY=Lanyard, Keyring 
MAG = Magazine 
MD=Mini disc 
PACK= Package of several items 
PIC=Postcard, photo 
PIN= Metal pin 
POS = Poster 
PROG=Tour program 
SACD=Super Audio CD 
SHIRT=Shirt 
STI = Sticker 
UMD=Universal Music Disc 
VID=VHS-video 
S/T = Title is the name of the artist.


Second Hand Section offer lots of rarities and deleted titles. To check the Second Hand assortment you can either choose a genre of Music and then filter for only showing "Used" items or search in the shop doing the same. Please note. We normally only have one copy of each title and they might sell out at any minute. Please have in mind when buying from our second hand sections that most items are not new but used. We use international grading systems and abbreviations as used by Record Collector Magazine. Please ask if any doubts. 
All records are original edition with picture sleeve ( if released with one ) unless noted.

First grading is for record/ second for sleeve

M = Mint - as new
Ex = Excellent - next to perfect condition
Vg = Very Good - Normally played but well taken care of
G = Good - Well used but still no major defects
F = Fair - have been to too many parties or at least looks like that.

+ & - when condition is near the border of another grade.
PS =Picture Sleeve for 7" single
Woc/wol= Writing on cover/label
Toc/tol= Tape on cover/label or mark of eg sticker
co = Cut Out - mechanical made hole in sleeve on US sale items

Sending
 
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